Help

How can we help?

Orders

Log in to your account to view orders you have placed.

Log in to your account. Select the order. Click “Change Quantities/cancel orders” to edit your order.

Please note that once an order has begun processing or has been shipped, the order is no longer editable.

Log in to your account to track your order status. If your shipping details show a status of ‘delivered’ please contact customer service for assistance.

Please contact us immediately.

Returns & Exchanges

Call us right away so we can make things right. Reach us at 1-800-AMAZING.

We’re sorry if your order didn’t work out. If you are not satisfied with an item you have purchased, you may return the item within 90 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.

Coupons and discount codes are allocated across all applicable items. If you applied a coupon or discount code on the order you’re returning, or if you are returning an item purchased on sale, you’ll be refunded the amount that you paid after the applied discount.

  • Items purchased through another merchant. Please return those items where you purchased them.
  • Free gifts or promotional items with retail value
  • Returns received after 90 days of the original order shipment date.
  • Shipping charges, except in the cases where we have made a shipping error.

Pricing & Billing

You only have to pay sales tax if you are located in the same state as our warehouse (CA).

Log in to your account. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.

Credits can take up to seven (7) days to appear in your account after a return has been received by our company.

Your credit card is charged at the time of your purchase.

Still need help?

You can call us at 1-800-AMAZING (262-9464) during business hours:

  • 8:00 AM – 5:00 PM Monday – Friday
  • 9:00 AM – 2:00 PM Saturday