Help / FAQ


Log in to your account to view orders you have placed.

Log in to your account. Select the order. Click 'Change Quantities/cancel orders' to edit your order.

Please note that once an order has begun processing or has been shipped, the order is no longer editable.

Log in to your account to view your orders. When your order is shipped a tracking number will be entered next to your order.

You may click the 'track' button to track your order. Please note that it may take several hours for the information to be available in the USPS system after a shipping label has been generated.

Log in to your account to track your order status. If your shipping details show a status of 'delivered' please contact customer service for assistance.

Please contact us immediately via our Contact Us section.

Returns & Exchanges

Call us right away so we can make things right. Reach us at 1-800-AMAZING.

We're sorry if your order didn't work out. If you are not satisfied with an item you have purchased, you may return the item within 90 days from the order date for a full refund of the purchase price, minus the shipping, handling, gift wrap, or other charges.

Coupons and discount codes are allocated across all applicable items. If you applied a coupon or discount code on the order you're returning, or if you are returning an item purchased on sale, you'll be refunded the amount that you paid after the applied discount.

  • Items purchased through another merchant. Please return those items where you purchased them.
  • Free gifts or promotional items with retail value
  • Returns received after 90 days of the original order shipment date.
  • Shipping charges, except in the cases where we have made a shipping error.

Pricing & Billing

You only have to pay sales tax if you are located in the same state as our warehouse (CA).

Log in to your account. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.

Credits can take up to seven (7) days to appear in your account after a return has been received by our company.

Your credit card is charged at the time of your purchase.

Additional Support

Feel free to contact us about any questions you have. Please visit the Contact page to find the best way to reach us.